Karm Constructions

Policies

— PRIVACY POLICY —

PRIVACY POLICY

Effective Date: [Insert Date]

1. Introduction

KARM CONSTRUCTION respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy explains how KARM CONSTRUCTION collects, uses, stores, shares, processes, and protects information obtained through our website, customer interactions, WhatsApp Business communications, Rich Communication Services (RCS), email communications, telephone conversations, and related services.

By using our services, you consent to the practices described in this Policy.

2. Information We Collect

Personal Information

We may collect:

  • Full name
  • Email address
  • Mobile number
  • Postal address
  • Company name
  • Project information
  • Service requests

Device Information

We may collect:

  • Device type
  • Browser information
  • Operating system
  • IP address
  • Session identifiers

Cookies and Analytics Data

We may collect:

  • Usage statistics
  • Referral data
  • Website interactions
  • Page views

Message Data

Where communication occurs through WhatsApp or RCS:

  • Message metadata
  • Delivery status
  • Interaction records
  • Customer service history

We do not intentionally collect unnecessary sensitive personal information.

3. Purpose of Data Collection

KARM CONSTRUCTION collects information to:

  • Provide requested services
  • Respond to inquiries
  • Prepare quotations
  • Manage projects
  • Improve customer experience
  • Send updates and notifications
  • Comply with legal obligations
  • Enhance website performance
  • Prevent fraud and misuse

4. Consent for WhatsApp and RCS Data Processing

By providing your phone number and initiating communication, you consent to receiving messages through:

  • WhatsApp Business Platform
  • Rich Communication Services (RCS)
  • SMS systems
  • Email communications

Consent may be withdrawn at any time.

Users may opt out by contacting us or following communication preferences provided within applicable channels.

5. Legal Basis for Processing

We process information based on:

  • User consent
  • Contractual necessity
  • Legitimate business interests
  • Legal obligations
  • Regulatory compliance

Processing is performed only to the extent necessary for legitimate business operations.

6. How We Use Collected Data

Information may be used to:

  • Deliver services
  • Process requests
  • Manage customer relationships
  • Send project updates
  • Verify identity
  • Improve website functionality
  • Conduct analytics
  • Ensure security
  • Meet compliance requirements

KARM CONSTRUCTION does not sell personal information to third parties.

7. Data Retention and Deletion

Personal information is retained only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Accounting obligations
  • Contract management
  • Dispute resolution

Upon expiration of retention periods, data is securely deleted, anonymized, or archived according to legal requirements.

8. Data Sharing with Third Parties

Information may be shared with trusted service providers including:

  • Meta Platforms
  • WhatsApp Business service providers
  • Google RCS infrastructure providers
  • Telecom operators
  • Hosting providers
  • Payment processors
  • Legal and regulatory authorities

Sharing occurs only where necessary and lawful.

Third parties are expected to maintain adequate security safeguards.

9. Security Measures and Encryption

KARM CONSTRUCTION implements reasonable safeguards including:

  • Access controls
  • Authentication mechanisms
  • Encryption technologies
  • Secure hosting environments
  • Restricted data access
  • Monitoring systems

While we strive to protect information, no electronic system can guarantee absolute security.

10. Cookies and Tracking Technologies

We may use:

  • Essential cookies
  • Analytics cookies
  • Performance cookies
  • Session cookies

Cookies help us:

  • Improve website functionality
  • Understand user behavior
  • Enhance performance
  • Maintain security

Users may control cookies through browser settings.

11. Data Transfer and Storage

Data is primarily processed and stored within India or through service providers maintaining appropriate security standards.

Where cross-border transfers occur:

  • Appropriate safeguards are implemented.
  • Contractual protections may apply.
  • Industry-standard security measures are maintained.

12. User Rights

Subject to applicable law, users may request:

  • Access to personal data
  • Correction of inaccurate information
  • Deletion of information
  • Restriction of processing
  • Withdrawal of consent
  • Data portability where applicable

Requests may be submitted through the contact details below.

13. Policy for Children

Our services are not intended for children under 18 years of age.

We do not knowingly collect information from minors.

If we become aware that information has been collected from a child, appropriate steps will be taken to remove such data.

14. Updates to Privacy Policy

KARM CONSTRUCTION may revise this Privacy Policy periodically.

Changes become effective upon publication on the website.

Users are encouraged to review this Policy regularly.

15. Governing Law

This Privacy Policy shall be governed by the laws of India.

Any disputes relating to privacy matters shall be subject to the jurisdiction of courts located in Kolhapur, Maharashtra.

16. Contact Information

For privacy-related inquiries:

KARM CONSTRUCTION
R S NO 2065, E WARD, JITAKAR APARTMENT, RAJARAMPURI, RAJARAMPURI 12TH GALLI, KOLHAPUR, MAHARASHTRA – 416008
Email: mayurdhotre1991@gmail.com
Phone: +91 7507617974

END OF PRIVACY POLICY